Room for Improvement


Created during a two day workshop with IDEO,  Room for Improvement proposes a RISD Research and Mediation department that uses multiple modes of collection to gather student feedback, facilitate communication and address concerns in real time.
Created with Elaine Lopez and Ellen Christensen.


Winter 2018













Proposal



Feedback Pop-Up
Small spaces throughout the RISD campus would be retrofitted to become Room for Imrovement feedback hubs. Here, students interact with an interface that addresses concerns in real time while collecting data. To encourage participation, the program would offer rewards and incentives.





Feedback Pop-Up Interface Mock-Up
Inside of the pop-up privacy booths, students would interact with an interface that offers counsel in a time of distress, fields for feedback and targeted surveys for data collection.







Reward Graphics Mock-Up
Upon providing feedback and aiding the RISD Research and Mediation Department in data collection, students who opt to link their responses to their accounts would gain points that could ammount to greater rewards.





Card Entry Experience Collection Mock-Up
To gain access to many facilities around the RISD campus, students must swipe their IDs. The RISD Research and Mediation Department would see this action as an opportunity to gain insight of how student wellness and satisfaction may correlate to major, facilities, season, time of day or enrollment year as grounds for mediation.







Process



Prompts



Brainstorming + Prototyping




© 2018 Molly Millette